If you registered with FEMA following Hurricane Irma and received a determination letter regarding your eligibility for assistance, read the letter carefully. It might not be the final answer.
You may just need to submit extra documents for FEMA to process your application.
Examples of missing documentation may include an insurance settlement letter, proof of residence, proof of ownership of the damaged property, and proof that the damaged property was your primary residence at the time of the disaster.
Every survivor has the right to appeal. By appealing, you are asking FEMA to review your case.
If you have any questions call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462- 7585. Lines are open from 7 a.m. to 11 p.m. ET, seven days a week, until further notice.